113 Emergency Number: Police, Ambulance and Fire by Country
113 is an emergency number in Italy (State Police), Slovenia (police), Vietnam (police), Norway (ambulance) and Indonesia (fire brigade). In the Netherlands, 113 is the national suicide prevention line. It is not used in the UK, the US, Spain or Malaysia – and across the EU you can always dial 112.
In an emergency, dial the local emergency number. 112 works from mobile phones across the EU and in many other countries; in the US and Canada dial 911, in the UK 999. If you are in the Netherlands and having thoughts of suicide, call 113 or 0800-0113 (free) or chat at 113.nl.
113 by country
| Country | What 113 connects to | Notes |
|---|---|---|
| Italy | Polizia di Stato (State Police) emergency line | Free, 24/7. In regions where the European single emergency number 112 (NUE) is live, a call to 113 is answered by the same 112 centre and passed to the police. |
| Slovenia | Police emergency | 112 is used for fire, ambulance and rescue. |
| Norway | Medical emergency (ambulance) | 110 is fire, 112 is police. |
| Vietnam | Police | 114 is fire, 115 is ambulance. |
| Indonesia | Fire brigade (Pemadam Kebakaran) | 110 is police; 112 is the general emergency number. |
| Netherlands | 113 Zelfmoordpreventie – suicide prevention line | Not police. Also reachable free on 0800-0113 and by chat at 113.nl. Emergencies: 112. |
| Taiwan | 113 protection hotline (domestic violence, sexual assault, child and elder abuse) | 110 is police, 119 is fire and ambulance. |
| Peru | Línea 113 – Ministry of Health (MINSA) health advice line | Not police: Peru's police number is 105 and the fire brigade is 116. |
| Japan | NTT landline fault reporting (repair) service | Not an emergency number: 110 is police, 119 is fire and ambulance. |
113 is a short national number: it only works inside these countries and is never dialled with a country code (there is no country code +113).
Italy: 113 (Polizia di Stato) and 112
Italy has had several emergency numbers for decades: 112 for the Carabinieri, 113 for the Polizia di Stato, 115 for the fire brigade (Vigili del Fuoco) and 118 for medical emergencies. Since the European single emergency number was introduced, Italian regions have been moving to the Numero Unico di Emergenza (NUE 112): where it is active, all of these numbers reach a single answering centre that forwards the call to the right service.
- Calling from abroad? You cannot reach 113 from outside Italy. Contact the Italian police through the local embassy or consulate instead.
- Tourists: 112 is the easiest number to remember and works from any mobile phone in Italy.
Vietnam, Indonesia, Slovenia and Norway
- Vietnam: 113 police, 114 fire and rescue, 115 ambulance.
- Indonesia: 113 fire brigade, 110 police, 112 general emergency.
- Slovenia: 113 police, 112 fire, ambulance and rescue.
- Norway: 113 medical emergency (ambulance), 110 fire, 112 police.
Where 113 is not an emergency number
| Country | Dial instead (113 is not used) |
|---|---|
| United Kingdom | 999 or 112 (police non-emergency 101, NHS 111) |
| United States & Canada | 911 |
| Spain | 112 (National Police 091) |
| Germany | 110 police, 112 fire/ambulance |
| France | 112, or 17 for police |
| Russia | 112, or 102 for police |
| Malaysia | 999 (112 also works from mobiles) |
| Australia | 000 (112 also works from mobiles) |
If you are unsure, 112 works from mobile phones throughout the European Union and is redirected to the local emergency service in many other countries.
Non-emergency uses of 113
Several countries use 113 for help lines rather than emergency dispatch: the suicide prevention line in the Netherlands, the protection hotline in Taiwan, the Ministry of Health advice line in Peru and the landline fault service of NTT in Japan. These are explained on what the 113 phone number means.
Frequently Asked Questions
Which countries use 113 as an emergency number?
Italy (Polizia di Stato), Slovenia (police), Vietnam (police), Norway (ambulance/medical emergency) and Indonesia (fire brigade). In the Netherlands 113 is the suicide prevention line, and in Taiwan it is the hotline for domestic violence, sexual assault and child abuse.
Which country's police number is 113?
113 is a police number in Italy (State Police), Slovenia and Vietnam. In Spanish, “113 policía país” usually refers to Italy. It is not the police number in Spain (091 or 112), Peru (105) or Latin America generally.
What is the difference between 112 and 113 in Italy?
Historically 112 reached the Carabinieri and 113 the Polizia di Stato, Italy's two national police forces. Today 112 is also the European single emergency number (NUE). In regions where the NUE system is active, calls to 112, 113, 115 (fire) and 118 (ambulance) all go to one answering centre, which identifies the emergency and passes the call to the right service. Either number gets help; 112 is the one to remember.
What is 113 for in Italy?
113 is the emergency number of the Polizia di Stato, the Italian State Police. Use it (or 112) to report a crime in progress, a threat to public safety or any situation needing urgent police help. The call is free from landlines and mobiles.
Does the UK use 113?
No. 113 does nothing special in the UK. Dial 999 or 112 for police, fire, ambulance or coastguard; 101 for non-urgent police matters; and 111 for urgent NHS medical advice in England, Scotland and Wales.
Is 113 an emergency number in Malaysia?
No. In Malaysia the emergency number is 999, and 112 also works from mobile phones. 113 is not a Malaysian emergency number.
What is 113 in the Netherlands (113 in English)?
In the Netherlands 113 is “113 Zelfmoordpreventie” – 113 Suicide Prevention. It offers free, anonymous support by phone on 113 or 0800-0113 and by chat at 113.nl. It is not a police number; for emergencies in the Netherlands dial 112, and for non-urgent police matters 0900-8844.
Does 113 work from a foreign SIM card?
Short numbers are routed by the network you are connected to, so 113 behaves as it does in the country you are in, not your home country. In the EU, 112 works on any mobile phone, which is the safest choice for travellers.